Common Technical Problems

Solutions for the most common issues our users encounter

Why am I able to log in from my computer but not my mobile device?
Please click Wine Spectator Mobile to access it on your mobile device.  You would log in with the same credentials as your membership.  If...
Sat, 23 Aug, 2014 at 1:30 PM
Why can't I log in using my BlackBerry?
If you are having trouble logging in through your blackberry, please enable JavaScript in your settings. For additional information and support, please refer...
Wed, 6 Aug, 2014 at 11:46 AM
What should I do if the website is running slow?
The performance of any website can be heavily affected by traffic between your connection and our servers.  In most cases, if you're experiencing slowne...
Wed, 6 Aug, 2014 at 11:53 AM
Browser Plugins and how to disable
All browsers have extra plugins (sometimes called add-ons) that you can install on top of the original browser. While helpful, browser plugins can som...
Tue, 11 Aug, 2015 at 11:24 AM
Cannot Get to Log In Page
The full URL for our Log In page is: If the above link does not work for you, this is almost alwa...
Tue, 11 Aug, 2015 at 11:29 AM